Who We Are

TechnoEnergySync operates as a financial analysis company focused on industry insights and market intelligence. We're based in Taipei, Taiwan, but serve clients across various markets including Canada. This privacy policy explains how we collect, use, and protect your information when you interact with our services.

Our business revolves around providing detailed financial analysis, market research, and industry reporting. When you work with us or visit our website, we want you to understand exactly what happens to your personal data.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we typically gather:

We don't collect sensitive personal information like financial account details, social insurance numbers, or personal identification documents unless specifically required for a particular service engagement.

How We Use Your Information

Your information helps us provide better financial analysis services and maintain our business relationship with you. Here's specifically what we do:

• Deliver financial reports, market analysis, and industry insights you've requested
• Send updates about relevant market trends and new research that might interest you
• Improve our website functionality and create better user experiences
• Respond to your inquiries and provide customer support
• Comply with legal requirements and maintain business records
• Analyze usage patterns to enhance our service offerings

We don't use your information for automated decision-making that significantly affects you, and we don't create detailed profiles for marketing purposes beyond understanding your professional interests.

Information Sharing and Disclosure

We're careful about sharing your information. Generally, we keep your data within our organization, but there are specific situations where sharing might occur:

• With trusted service providers who help us deliver our services (like email platforms or data analysis tools)
• When required by law or regulatory authorities in Taiwan or other applicable jurisdictions
• If we need to protect our rights, property, or safety, or that of our clients
• During business transitions like mergers or acquisitions (with appropriate safeguards)

We don't sell your personal information to third parties, and we don't share your data with marketing companies or advertisers. Any service providers we work with must agree to protect your information according to our standards.

Your Privacy Rights

You have several rights regarding your personal information, and we want to make it easy for you to exercise them:

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We'll respond promptly and help you understand any limitations that might apply.

Data Security and Protection

Protecting your information is a priority for us. We implement several security measures to safeguard your data:

• Encryption of data both in transit and at rest using industry-standard protocols
• Regular security assessments and updates to our systems and procedures
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical access controls and monitoring
• Regular backups and disaster recovery procedures to prevent data loss
• Employee training on data protection and privacy best practices

While we work hard to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We keep your personal information only as long as necessary to provide our services and meet legal requirements. Here are our general retention practices:

• Contact information: Retained while you're an active client, plus 3 years after service ends
• Website usage data: Typically retained for 2 years for analytical purposes
• Email communications: Kept for 7 years to maintain business records
• Financial records: Retained for 7 years as required by business law
• Marketing preferences: Maintained until you unsubscribe or request deletion

After retention periods expire, we securely delete or anonymize your information. You can request earlier deletion in most cases, though we might need to keep some information to comply with legal obligations.

International Data Transfers

Our primary operations are based in Taiwan, but we may transfer your information to other countries where our service providers operate. This could include servers in North America or Europe for data processing and storage.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. We work only with service providers who commit to maintaining equivalent levels of data protection.

If you're located in Canada or other jurisdictions with specific data protection laws, we respect those requirements even when processing occurs elsewhere.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve your experience and understand how our site is used. Here's what we use:

• Essential cookies that make our website function properly
• Analytics cookies to understand which content is most valuable to visitors
• Preference cookies to remember your settings and choices
• Performance cookies to monitor site speed and functionality

You can control cookies through your browser settings, though disabling certain cookies might affect website functionality. We don't use cookies for targeted advertising or detailed behavioral tracking.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email if we have your contact information, or by posting a notice on our website.

Minor updates might be made without individual notification, but we'll always update the "Last Updated" date at the top of this policy. We encourage you to review this policy occasionally to stay informed about how we protect your information.

If you continue using our services after policy changes take effect, we'll consider that acceptance of the updated terms.